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Anomalie #204

[e-mail] Unfortunately, messages from [116.203.155.119]

Added by David Mercereau 3 months ago. Updated 3 months ago.

Status:
En cours
Priority:
Urgent
Assignee:
David Mercereau
Category:
Email
Start date:
08/24/2023
Due date:
% Done:

0%

Estimated time:

Description

Depuis le 23 août, vers 20h il y a des difficulté pour envoyer vers les adresses e-mail @hotmail/@outlook/@live (Microsoft) vous avez un retour de message type : 

host eur.olc.protection.outlook.com[104.47.18.225]
    said: 550 5.7.1 Unfortunately, messages from [116.203.155.119] weren't
    sent. Please contact your Internet service provider since part of their
    network is on our block list (S3150). You can also refer your provider to
    http://mail.live.com/mail/troubleshooting.aspx#errors.
    [VI1EUR06FT007.eop-eur06.prod.protection.outlook.com
    2023-08-24T10:40:54.025Z 08DBA41ABEE48A90] (in reply to MAIL FROM command)

History

#1

Updated by David Mercereau 3 months ago

  • Status changed from Nouveau to En cours

Effectivement, depuis hier (23 août, 20h) il semble que hotmail (Microsoft) est blacklisté un de mes serveurs :-(

J'ai plusieurs serveurs pour sortir les e-mails, je viens de basculer sur un autre qui n'est (actuellement pas blacklisté) donc le service continue.

Je vais travailler à faire dé-blacklisté le serveur qui l'est...

#2

Updated by David Mercereau 3 months ago

Je ne suis sur aucune blackliste connu https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a116.203.155.119&run=toolpage , ça doit donc être une blacklist interne à Microsoft, je fais une demande de ticket https://olcsupport.office.com/signin-oidc

The IP address in question is not currently blocked in our system. Please refer to the email message you received from Microsoft and follow the steps it suggests.

If you're trying to delist an IP address blocked in Hotmail.com/Live.com/Outlook.com, please use the following link.
https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ccsid=635900597399910848

If you're trying to delist a banned or blocked sender, please open a support ticket from your tenant.

Retour donc à la case 1... j'attends leur retour.

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